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Customer Checklist

What to do when you bring your vehicle in for repair

  • Let your insurance company,if any, know Dodgeland of Columbia will be repairing your vehicle. Call us to set up an appointment and give us your insurance information that might apply, so we can complete your repairs in a timely manner.
  • You need to leave us your keys, radio security codes, disable any alarm systems, and inform us of any nonstandard features on your vehicle.
  • Know how the insurance company plans to pay for your repairs and how much your deductible might be. Payment must be made before vehicle is delivered. If you have a deductible, it must be paid when the vehicle is delivered. We accept Mastercard and Visa for your convenience. If you need a rental card, Enterprise will pick you up at Dodgeland of Columbia. We will arrange the date and time for your pickup.
  • Normal completion times are estimated based on the time required to complete the metal work, paint work, and obtain the necessary parts to complete your repairs. Occasionally, parts are backordered at the factory and can delay our estimated time. Please be assured that we will work hard to avoid any delays.
  • Understanding what will be repaired is important. Please feel free to ask questions about your estimate. We want you informed and satisfied with you repairs.
Call Us Today (803) 317.2484 For An Estimate