Dodgeland of Columbia

190 Greystone Blvd
Columbia, SC 29210
Phone: 888-470-5544
Fax: (803) 252-9844

Service Department

Phone: 803-799-1900 ext.3005
Fax: 803-252-2583

Monday - Friday    7:30 AM - 6:00 PM
Saturday    8:00 AM - 4:00 PM
Sunday    Closed

Columbia's ONLY Five Star Dodge Service Center

Ask Robert Shipp about DodgeLand of Columbia's Service Department and he'll just point to the FIVE STAR Service Awards hanging on the wall.

You see the FIVE STAR Award is based on the Chrysler Customer Service Index, a direct Factory to Customer inquiry. Our customers told Chrysler they liked what they were getting at DodgeLand.

We'll take that kind of award any day.

The truth is DodgeLand's customers benefit from a combination of good old fashioned "know how" and careful attention to detail. The "know how" comes from training and experience; our service technicians are required to attain national certification from Chrysler. They take part in regular training seminars held by factory representatives and distance learning programs. The biggest asset for our younger technicians and you, are the veteran personnel like Bobby Day and Ken Long who have been servicing Dodge Products at DodgeLand for over 15 Years each, and Michael McCants for 13 years. These individuals bring invaluable experience and skill to the entire service department.

No car is ever returned to it's owner until it has been road tested to verify completion of all repairs. Bottom line, that's the only way we assure the job is done right the first time.

Our final check is performed within days after your car has been returned to you. You'll receive a call from us to check on our work. The "DodgeLand Call Back Program" provides one more opportunity for you to let us know where we might have a problem.

Like we said, "all it takes is simple 'know how', attention to detail, and genuine concern for your satisfaction." FIVE STAR Service is better and you'll be able to tell the difference.


Robert Shipp


Service Director
Phone  803-799-1900 ext 3071
Fax  803-252-2583
robert.shipp@dodgelandofcolumbia.com

30 years of Service



Bill Kitrell


Assistant Service Manager
Phone  803-799-1900 ext 3037
Fax  803-252-2583
service@dodgelandofcolumbia.com

  10 years of Service



Chase Sternenburg


Assistant Service Manager
Phone  803-799-1900 ext 3045
Fax  803-252-2583
service@dodgelandofcolumbia.com

 2 years of Service



Mark Smith


Assistant Service Manager
Phone  803-799-1900 ext. 3036
Fax  803-252-2583
service@dodgelandofcolumbia.com

  25 years of Service



Maria Day


Warranty Manager
Phone  799-1900 ext. 3027
Fax  803-252-2583
service@dodgelandofcolumbia.com

4 years of service



Kristen Moore


Head Cashier
Phone  803-799-1900 ext. 3005
Fax  803-252-2583

2 years of Service



Bobby Day


Technician

27 years of Service



Melvin "Ray" Cagle, Jr.


Technician
service@dodgelandofcolumbia.com

8 years of Service



Richard Stone


Technician

11 years of Service



Bruce Vernon


Technician

11 years of Service



Frank Stewart


Technician

20 years of Service



Vernon "Nicky" Northcutt


Technician

12 years of Service



Michael McCants


Technician

15 years of Service



Tony Vick


Technician

3 years of Service



Ken Long


Technician

17 years of Service



Steve Knight


Technician

7 years of Service



Glenn Eargle


Technician

20 years of Service



James Guidice


Technician

12 years of Service



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